Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Click here to sign up for SAGE Journal Email Alerts today!

Sign In to gain access to subscriptions and/or personal tools.
Health:
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Right arrow Citation Map
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via HighWire
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Gabbay, J.
Right arrow Articles by Lathlean, J.
Right arrow Search for Related Content
PubMed
Right arrow Articles by Gabbay, J.
Right arrow Articles by Lathlean, J.
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

A Case Study of Knowledge Management in Multiagency Consumer-Informed `Communities of Practice': Implications for Evidence-Based Policy Development in Health and Social Services

John Gabbay

University of Southampton, UK jg3{at}soton.ac.uk

Andrée le May

University of Southampton, UK

Harriet Jefferson

University of Southampton, UK

Dale Webb

University of Southampton, UK

Robin Lovelock

University of Southampton, UK

Jackie Powell

University of Southampton, UK

Judith Lathlean

University of Southampton, UK

We report a study that facilitated and evaluated two multiagency Communities of Practice (CoPs) working on improving specific aspects of health and social services for older people, and analysed how they processed and applied knowledge in formulating their views. Data collection included observing and tape-recording the CoPs, interviewing participants and reviewing documents they generated and used. All these sources were analysed to identify knowledge-related behaviours. Four themes emerged from these data: (1) the way that certain kinds of knowledge became privileged and accepted; (2) the ways in which the CoP members transformed and internalized new knowledge; (3) how the haphazard processing of the available knowledge was contingent upon the organizational features of the groups; and (4) the ways in which the changing agendas, roles and power-relations had differential effects on collective sense making. We conclude by recommending ways in which the process of evidence-based policy development in such groups may be enhanced.

Key Words: communities of practice • evidence-based practice • health and social services • knowledge management

Health:, Vol. 7, No. 3, 283-310 (2003)
DOI: 10.1177/1363459303007003003
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?


This article has been cited by other articles:


Home page
 Br J Soc WorkHome page
W. LaMendola, N. Ballantyne, and E. Daly
Practitioner Networks: Professional Learning in the Twenty-First Century
Br. J. Soc. Work, June 1, 2009; 39(4): 710 - 724.
[Abstract] [Full Text] [PDF]

Home page
 J Health Serv Res PolicyHome page
J. Russell, T. Greenhalgh, E. Byrne, and J. McDonnell
Recognizing rhetoric in health care policy analysis
J Health Serv Res Policy, January 1, 2008; 13(1): 40 - 46.
[Abstract] [Full Text] [PDF]

Home page
 Journal of Research in NursingHome page
J. Rycroft-Malone
The politics of the evidencebased practice movements: Legacies and current challenges
Journal of Research in Nursing, March 1, 2006; 11(2): 95 - 108.
[Abstract] [PDF]